Administrative Specialist II
Under supervision Client Financial Advocate Lead Admin, utilizing the agency values of Embracing Service, Inspiring Innovation, Promoting Teamwork and Pursing Excellence performs administrative support duties in health services clinics. Implements and adheres to agency/program policies and procedures for efficient service delivery. Maintains strict confidentiality. Must possess the ability to empathize with the needs of the typical public health patient. Must possess tact and ability to communicate appropriately, both orally and in writing with co-workers and general public. Able to follow written and oral instructions. Ability to collect and assemble information in a clear and concise manner. Must be flexible, dependable, and will be cross-trained across programs. On a as needed basis must be willing to travel to other sites for work assignments. Ability to maintain strict patient confidentiality.
Duties to include:
Works across multiple programs including WIC, Preventive Health, and Immunizations. Meets, interviews and directs public health clients per program policies. Processes information, completes medical record and updates client profile in Client Automated Encounter System (CARES).Enters all client information into applicable electronic applications to include CARES and Private Pay. Answers telephone and schedules appointments in CARES, as needed. Screens and updates eligibility based on program requirements/guidelines. Completes other duties as assigned.
Applicant should possess a current driver's license and position may require use of personal vehicle or state vehicle. Must be able to lift 30 pounds and stand or walk for long periods. May be required to work late (after 5pm) or early hour (before 8:30am) and/or Saturday clinics. May have to travel to other sites. All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, varicella and hepatitis B prior to beginning employment. All employees in accordance with the State's Disaster Plan, which includes hazardous weather, DHEC employees may be required to work in times of an emergency or disaster.